Description

Closing Date: 14-May-2024

The Senior IT Engineer will provide technical support and expertise in the delivery of IT infrastructure and services to the four Tate Galleries and its staff. The responsibilities of the post holder will include responding to and resolving incidents and service requests, diagnosing and resolving problems with IT infrastructure, and configuring and deploying new IT equipment.
The successful candidate will have experience of providing an IT technical support service within a large and dispersed organisation. They will also have an understanding of ITIL processes (Service Request Management and Incident Management) and in-depth knowledge of Microsoft, Windows 10, Azure, Office 365, and Active Directory. In addition, they will have excellent communication skills with the ability to be supportive of a diverse range of colleagues in other departments who have little or no technical knowledge.
The role is based at Tate Britain but will regularly be rotated through Tate Modern and include visits to other sites.
Tate Technology department provides information technology, audio visual and telephony services to all Tate Gallery users, and also supports the in-gallery visitor experience operations and various audience digital platforms. Motivated, and skilled people are key to our continued success, and we want everyone at Tate to have the opportunity to develop and thrive. In this team, you will be encouraged to contribute your ideas, realise your potential, and learn new skills and knowledge.
Our jobs are like our galleries, open to all